Privacy policy

PRIVACY POLICY

Last Updated: April 2nd 2026

The GV Edit by Gonul Valiyeva Studios LTD

1. Data Controller

Gonul Valiyeva Studios LTD is the data controller responsible for your personal data (referred to as “we”, “us”, or “our”).

We are committed to protecting your personal data and respecting your privacy rights. We ensure your data is handled securely and in accordance with UK data protection laws.

Our services are not directed at individuals under the age of 18, and we do not knowingly collect data relating to children.

2. Effective Date

This Privacy Policy is effective from 31 March 2026.

3. Purpose of This Privacy Policy

This policy explains how we collect, use, and protect your personal data when you:

• Visit our website

• Purchase products or services

• Subscribe to our content or marketing

• Participate in events, surveys, or promotions

• Contact us directly

We collect and use your data to:

• Process and deliver your orders

• Manage payments

• Provide customer support

• Improve your experience

• Send relevant updates and offers (if you opt in)

For any questions, please contact: info@gonulvaliyeva.com

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office, though we encourage you to contact us first.

4. Legal Basis for Processing

We only use your data where legally permitted, including:

• Contractual necessity – to fulfil your order

• Legal obligations – compliance with regulations

• Legitimate interests – improving services and operations

• Consent – for marketing communications

You may withdraw consent at any time.

5. Keeping Your Data Updated

It is important that your personal data is accurate. Please inform us if your details change.

6. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected.

After this period, your data will be securely deleted or anonymised.

7. Types of Data We Collect & How We Use It

Identity & Contact Data

Includes: name, email, phone number, address, date of birth (optional)

We use this to:

• Create and manage your account

• Process and deliver orders

• Communicate with you about your purchases

• Send marketing (if you opt in)

Communication & Support Data

Includes: messages, emails, chat history, social media interactions

We use this to:

• Provide customer support

• Respond to enquiries

• Improve our services and team performance

Purchase & Behaviour Data

Includes: order history, browsing behaviour, saved items

We use this to:

• Manage returns and refunds

• Personalise your experience

• Recommend relevant products or services

• Deliver targeted advertising

Technical & Device Data

Includes: IP address, device type, browser, operating system

We use this to:

• Improve website performance

• Enhance security

• Optimise user experience

Marketing & Participation Data

Includes: survey responses, competition entries, event enquiries

We use this to:

• Administer competitions or events

• Improve our offerings

• Communicate relevant updates

We may also anonymise data for analytics, research, and product development.

8. Data Sharing

We never sell your personal data.

We may share your data with trusted third parties, including:

• Payment providers and delivery partners

• Website hosting and marketing platforms

• Professional advisers (legal, financial, regulatory)

All third parties are required to respect your data and process it securely.

9. Data Security

We implement appropriate security measures to prevent:

• Unauthorised access

• Data loss or misuse

• Accidental disclosure

Access to your data is limited to those with a legitimate business need.

10. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Restrict processing

• Request data transfer (portability)

• Withdraw consent at any time

To exercise your rights, contact: info@gonulvaliyeva.com

11. Marketing Communications

You will only receive marketing communications if you have opted in.

You can unsubscribe at any time via:

• The link in our emails

• Direct contact with us

12. Third Party Services

We may work with third-party providers (e.g. payment providers or analytics tools) who process your data in accordance with their own privacy policies and applicable laws.

13. International Data Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your data.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

Where significant changes occur, we will notify you.

15. Contact

For any privacy related questions:

Gonul Valiyeva Studios LTD

Email: info@gonulvaliyeva.com